Support and Service for Integrated Security Systems - Uni-Tel Group National Structured Cabling

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Support For Integrated Security Solutions

Video / Surveillance / Access Control / Alarms Help

Uni-Tel Group Integrated Security Solutions Support

Need help?

The Uni-Tel Group Integrated Security Solutions team is here for you.

Fill out the support form and we will contact you shortly.

Please provide as many details as possible, so we can direct your inquiry to the best department to help you.

Once you’ve submitted the form, you will receive a support ticket email update.

COMPANY/ORGANIZATION (*required)

YOUR NAME (*required)

YOUR EMAIL (*required)

CONTACT PHONE, include extension if applicable (*required)

CONTACT CELL (optional)

ADDRESS WHERE SERVICE IS NEEDED

Date of installation (if known)

Date of service agreement (if known)

Issue Occurrence Date

Issue Occurrence Time

SELECT CATEGORY (*REQUIRED - please choose one)
VideoAccess ControlAlarm / Intercom / Door StationOther

SELECT SYSTEM
CameraServer / System SoftwareOther

CAMERA NAME/LOCATION
Describe the issue - please provide the location, applicable error codes and a detailed description to expedite troubleshooting and repair

SELECT SYSTEM
Cards / Fob / CredentialsDoors / Entry PointsDoor Lock HardwareCard Reader / DeviceSystem SoftwareSystem HardwareOther

Describe the issue - please provide the location and a detailed description (card reader, doorlock hardware, system software, hardware) to expedite troubleshooting and repair

Describe the issue - please provide the location and a detailed description to expedite troubleshooting and repair

ADDITIONAL INFORMATION